Frequently Asked Questions
What is Xezrox’s return policy?
We accept returns within 30 days of purchase. The product must be unused, and in its original condition with tags intact.
Do you ship internationally?
Yes, we ship worldwide! No matter where you are, Xezrox Wear delivers straight to your doorstep.
How long does shipping take?
Processing takes 1–3 business days. Delivery times vary by country, ranging from 5 to 20 business days.
What size should I order?
We provide a detailed size guide on each product page to help you choose the right size. If you’re between sizes, we recommend sizing up for a more comfortable fit.
How do I care for my leather products?
To maintain the quality of your leather products, we recommend cleaning them with a damp cloth and conditioning them with a leather-safe product. Store them in a cool, dry place.
Can I change my order after it has been placed?
Unfortunately, we cannot change or cancel an order once it has been placed. However, you can contact us as soon as possible, and we will try our best to assist.
What if I order the wrong size?
No problem—contact us within 7 days of receiving your order to arrange a size exchange, subject to availability.
Can I exchange an item?
Yes, we offer exchanges within 30 days, provided the product is in its original condition.
Do you offer bulk orders?
Yes, we do offer special pricing for bulk orders. Reach out to us at support@xezroxwear.com for details.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.